FAQs

1. How do NASCCLMP solar power inverters work?

Solar panels generate DC power from sunlight, while most household and commercial loads need AC power. Our inverters convert low-voltage DC into stable standard AC voltage intelligently. Built-in high-efficiency MPPT modules optimize solar charging efficiency in real time, boost and stabilize voltage output. They support real-time system monitoring, over-current, over-voltage and over-temperature protection. Suitable for off-grid, home energy storage, commercial and three-phase large power systems, ensuring high overall power generation efficiency and long-term stable operation.

2. What are the differences between off-grid, hybrid and three-phase solar inverters?

Off-grid inverter: Works independently without grid connection, matches battery bank, ideal for remote areas, villas and no-power zones.

Hybrid inverter: Supports on-grid & off-grid dual modes, stores excess power into batteries, flexible for daily backup power use.

Three-phase inverter: 380V high stable output, high power 10~20KW, mainly for factories, industrial parks and large commercial solar projects.

3. What key technical parameters should I check before purchasing?

Rated power, surge power, AC output voltage range, battery DC voltage level, maximum PV input voltage, MPPT charging current, efficiency rate, protection functions, working temperature range and certification standards. Matching these correctly ensures stable system operation and avoids overload mismatch.

4. Are NASCCLMP inverters compliant with EU standards & international certifications?

Yes. Our ST-TG & Isuna series support EU standard configuration. All products pass CE, RoHS, FCC and ISO9001 factory quality inspection, fully meeting European, Southeast Asian, African and American market access requirements for wholesale & engineering projects.

5. How to match the correct battery voltage and power model?

Small power 1~3.5KW: match 12V / 24V battery systems. Medium power 4.2~6.2KW: mostly use 24V / 48V batteries. High power 8.2~20KW & three-phase models: unified 48V / 96V high voltage battery design. We provide professional matching suggestions according to your local voltage & load demands.

6. How to correctly install and wire the inverter for safety?

Install in cool, dry & well-ventilated indoor/outer sheltered position; avoid direct sunlight & rain splash. Strictly follow positive/negative DC polarity connection; reliable grounding is required. AC wiring matches local standard voltage; do not overload startup. Keep wire thickness sufficient according to power level; professional electrician operation is recommended.

7. How to extend the service life of a solar inverter effectively?

Ensure good ventilation & heat dissipation without blocking fans or cooling holes. Regularly clean dust on radiators and check loose DC/AC terminals. Avoid long-term full-load running and frequent cold/hot environment switching. Match correct battery and solar panel power ratio; use original certified accessories only.

8. How to improve the heat dissipation efficiency of a solar inverter?

Reserve enough installation space around the unit; keep air circulation smooth. Install away from closed small spaces and high-temperature furnace walls. Clean dust accumulation on heat sinks quarterly; check cooling fan running status regularly. For high-power models, optional external heat dissipation brackets can be added for long stable operation.

9. Do your inverters come with built-in MPPT controller and battery management system?

Most NASCCLMP high-end ST-GP, ST-BJ, Isuna and Isuna-G2 series integrate intelligent MPPT solar charge controller & BMS protection. Higher PV conversion efficiency, automatic battery charging management, over-charge / over-discharge protection, greatly improving system safety and service life.

10. Do you support OEM / ODM customized power and appearance?

As a 16+ years professional source factory, we support customized power range, logo printing, outer shell color, interface standard, EU/US local voltage version and system program adjustment. We provide one-stop OEM & ODM solutions for wholesalers, distributors and EPC engineering clients worldwide.

11. What after-sales support and technical guidance can you provide?

We supply detailed English user manuals, wiring diagrams and installation videos. Online 1-on-1 technical support for model selection, system matching and failure troubleshooting. Global warranty policy + factory spare parts supply, stable long-term after-sale protection for bulk orders & solar projects.

How does your solar power station work?

It's very simple. This is a complete solar power system, through solar panels to absorb sunlight and transfer sunlight energy into electricity, stored electricity in batteries, and through the inverter to transfer DC to AC 220V/110V. People could easily plug home appliance to start use, such as loading air condition, refrigerator, TV and other appliances.

What is the difference between MPPT controller and PWM controller?

The MPPT controller has Max.PV open circuit voltage reach 150VDC, charging efficiency 30% higher than PWM, automatically match various voltage of 12V/24V/48V.

The PWM controller is weight light, intelligent and economic, automatically match various voltage of 12V/24V.

What is the difference between high frequency inverter and low frequency inverter?

High frequency means from about 300Hz down to 50Hz, low frequency is from 0Hz up to 50Hz.

Low frequency inverter comes with large power transformer, stronger and good for loading those home appliances which build-in motor, such as refrigerators, air conditioners, water pumps, etc. High frequency inverter has a small volume, light weight, economic and high efficiency.

Do you do on-grid?

Yes sure. We have been done many government projects such as 1MW, 2MW, 10MW and larger on grid systems. And we could customized solar solution according your requirements.

What is the difference between on grid and off grid?

On grid PV station connects to public grid, it relies on country grid system to work and load household appliances. For the rest power will return to public grid and sell to electric power company. The main accessories are solar panels and solar inverter, no batteries.

Off-grid system is an independent power station, it loads home appliances by solar, and store energy by solar batteries. It's not restricted by the grid, so it's ideal for remote areas without grid such as isolated islands and areas that often lack of electricity.

What solar applications use energy storage systems?

Residential Backup Power
Commercial and Industrial Energy Management
Off-Grid Infrastructure
Agricultural Operations
Large-Scale Solar Projects

What does NAAISI do in the solar energy industry?

NAAISI is a Chinese solar energy solutions manufacturer supplying solar inverters, lithium battery energy storage systems, solar panels, integrated on-grid and off-grid solar systems, solar street lighting and solar flood light products for international markets.

What types of solar energy systems does NAAISI provide?

NAAISI provides on-grid solar systems, off-grid solar systems, EU/US solar systems, hybrid solar systems, and integrated solar energy storage systems that combine solar panels, inverters, lithium batteries, and system accessories.

How long does your solar street light work per day?

Usually 10-12hrs, some could work 2 days even in rainy days.

What is the cycles times of your battery?

For lead acid battery is 500-800 cycle times, for solar lithium battery is 6000-10000 cycle times.

Is NAAISI involved in solar street lighting?

Yes, NAAISI supplies solar street lighting solutions as part of its solar energy product portfolio, including integrated solar-powered lighting systems for public and infrastructure applications.

Do solar panels work on rainy days?

Rain actually helps solar panels work more efficiently. This is because rain will wash away any dirt or dust that collects on the panels so they can absorb sunlight more efficiently. NAAISI's solar panels actually generate more electricity than you need during peak sunlight hours. This excess power can be used to provide additional power on days or at night.

Will the solar lights work all night?

If you live in a sunny place like South Africa or South America, wholesale solar street lights from NAAISI can easily last 10 hours at night all year round. In some Northern European countries, solar lights last for a shorter time at night in winter. In these areas, it is expected to last an average of six hours during winter.

Have You Got Everything You Need to Know?

Whether you're interested in the products that we provide or learning more about our comprehensive services, our compilation of questions and answers have you covered. Do you have concerns not addressed on our FAQ page? Contact our team today and get direct responses from industry experts.

Why does the logo show two brands?

Naaisi is our corporate brand, representing the company's overall strength and reliability, while CCLAMP is our product brand, dedicated to specific product solutions and market applications.

How long is your lead time?

3-7days for samples, 7-20 days for bulk order, depending on order quantity and production schedule.

What's the difference between your company and others?

a. We are capable of 3-5 day delivery for urgent orders, ensuring projects are completed on time.
b. Advanced technology and automatic production equipments, complete the order with quality and quantity guarantee.
c. We are ranked among the Top 3 solar suppliers in Guangdong Province, with significant influence in the Zhongshan market.
d. With 30+ patents and ISO 9001 certification, our R&D team continuously innovates and optimizes product performance and quality.
e. Offering OEM & ODM services, with the ability to customize single-unit products or bulk orders to meet specific requirements.
f. Rich experience on government's projects, commercial projects and industry projects.
g. Perfect after-sales service system.
h. Our 10,000-square-meter production facility and a monthly capacity of 300,000 units ensure stable and efficient large-volume production.
i. Competitor analysis for customers.

Are you a factory?

Yes sure, you could kindly leave your contact on our company website, so we could send you our factory video.

Where is your factory?

Located in Guzhen Town, Guangdong Province, China.

Can I visit your factory?

Yes sure, we can arrange and make an appointment in advance for you.

How many quantity do you produce per day?

For solar panel is 5000pcs per day, for inverter is 500pcs per day, for solar light is 10000pcs per day, and for battery is 1000pcs per day.

Can send me a sample for free?

Yes, you could kindly purchase and pay it first, we will reduce this cost on your next order. Before placing bulk order, samples order for testing is acceptable. This allows customers to more intuitively understand the appearance and quality of Anern's products.

Any certificate to prove your good quality?

Yes, we have CE, ISO-9001, UN38, IEC, ROHS, FC, design patent certificates, etc.

Do you accept OEM?

Yes.

Could you please customized for me according the specifications I sent you?

Yes sure, we could customized according your specifications, such as for solar street light, solar system, etc. Please kindly share me details.

If your product is broken or have problem, could you offer new one to me for replacement?

Yes sure. We have professional after-sale service team, please kindly take product videos and pictures to send me, so our engineers could provide the most scientific solution to help you solve problem; If it is a product quality problem, we will offer free accessories during the warranty period.

What are your payment methods?

T/T/Western Union/Alipay/Wechat/Cash.

Do you accept pay 30% deposit first?

Yes. For samples, full by T/T in advance; for bulk order, 30% deposit by TT in advance, balance by TT before shipment. The L/C is acceptable for big order. It can be negotiable.

What is your shipment clause?

EXW/FOB/CIF/CFR/DDU/DDP.

Can you ship by express?

Yes, we could help you ship by express, sea transportation and air transportation according to your requirements.

For solar battery shipment, will need MSDS and safety transportation certificate, can you offer?

Yes sure. We have been loading solar battery containers every week and arrange shipping for customers many times, have rich experience on it, could offer these certificates immediately and easily.

Can you ship to my country?

Yes sure, we have many cooperated professional shipping companies, could ship to all over the world, please kindly share me your destination port, let me check shipping cost for you.

Can I print my logo on the product?

As one of the leading solar equipment suppliers in China, Anern provides OEM and ODM services to meet your various needs.

How long is your product warranty?

Generally 3-5 years warranty, vary from different items.

Do you have local agents?

At present we only do factory direct sales, welcome all customers to order directly from us.

What markets does NAAISI serve?

NAAISI supplies solar energy products and system solutions to customers in more than 200 countries and regions, supporting residential, commercial, industrial, and off-grid solar power projects, and solar light project.

NAAISI main serve markets:
Middle East: Iraq, Lebanon, Syria, United Arab Emirates, Afghanistan, Yemen, Saudi Arabia
Africa: Nigeria, Zambia, Kenya, Mali, Burkina Faso, South Africa, Egypt, Tanzania, Mozambique, DRC, Botswana, Ethiopia, Egypt, Morocco, Cameroon, Zimbabwe, Ghana, Algeria, Libya, Uganda
Southeast Asia: Philippines, Indonesia, Malaysia, Myanmar, Thailand, Vietnam, Pakistan
Americas: Colombia, Mexico, Brazil, Peru, Argentina, Chile, Honduras, Ecuador, United States
Central Asia: Uzbekistan, Kazakhstan, Kyrgyzstan, Tajikistan
Europe: Ukraine, Türkiye, Germany, Romania, Poland, France

Note: If you want to distinguish by product, the above regions of the Middle East, Africa, Southeast Asia, and South America are all suitable for solar street lights and energy storage, while Central Asia and Europe are only suitable for solar energy storage products.

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